Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Public Awareness Message forAffected Public

 

To All Customers 
In Our Service Area

Riviera Utilities owns and operates utility distribution systems (natural gas, electricity, water, waste water, and cable tv) in your area for the purpose of providing efficient and reliable utilities. Riviera Utilities performs regular maintenance on the distribution systems in order to provide continued safe and reliable energy choices for our customers.

In order to avoid damage to underground utilities
PLEASE CALL BEFORE YOU DIG
The Alabama Line Location Center
1-800-292-8525

If you are planning any type of excavation,
please CALL BEFORE YOU DIG at least
48 hours in advance to have underground
utility lines marked.

What To Do If You Detect A Gas Leak:
OUTDOORS: Call Riviera Utilities Immediately at 251-943-5001
INDOORS: If odor is strong, open doors and windows and avoid
creating any potential ignition source (light switch or other spark).
Call Riviera Utilities from outside of the building at 251-943-5001

If Odor Is Extremely Strong, Evacuate The Building
For further information contact the main office at:
251-943-5001
Riviera Utilities
413 Laurel Avenue
Foley, Alabama 36536


 

If you have a gas emergency or suspect a leak, leave the location and call 251-943-5001.

2025-01-29 03:05