Connect Services

  1. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  2. Via Fax, Mail or Email: You may download an application from this website ( go to download forms). Complete the application and fax, mail, email or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Phone, email, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Outage & Resource Center

To report an outage please call the Riviera Utilities automated outage reporting system.



Like Riviera Utilites on Facebook and Follow us on Twitter for major outage updates!

Outage Resources & Tips

The automated outage system uses the phone's caller id to identify your Riviera Utilities account. When you call from a phone number not listed under your account, the system will not be able to locate your Riviera account and will ask you to key in the phone number listed under your account. So please keep your account information updated so that we can better serve you and respond quickly to your outage. The system will hold up to three numbers per account... home number, cell, spouses cell, etc.

This automated system will identify your account, provide us your address, and identify your location on our map faster than we can do this manually.