Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Newsroom

Hurricane Sally 9/23
Posted on: September 23, 2020

As of today (9/23) at 9PM, we have restored power to 43,000 customers affected by Hurricane Sally. We still have roughly 8,000 meters without power. This outage...

Read More

Hurricane Sally Update
Posted on: September 23, 2020

UPDATE: We have finished restoration of Hwy 31 in Spanish Fort east of Hwy 181 along with the entire Town of Loxley. If you are in any of these areas and are still...

Read More

Hurricane Sally 9/22
Posted on: September 22, 2020

As our restoration efforts continue we have restored power to roughly 42,000 and have about 9,000 left to go. We have had extensive damage to our system and we have...

Read More

Hurricane Sally 9/21
Posted on: September 21, 2020

As of today (9/21/20 @ 11:00A), we have restored power to roughly 31,500 meters and have 19,000 still to go. Currently, there are approximately 400 linemen and...

Read More

Hurricane Sally 9/21
Posted on: September 21, 2020

We continue to make steady progress with restoring service to our customers affected by Hurricane Sally. More than 40,000 customers have had service restored since...

Read More

Hurricane Sally 9/20
Posted on: September 20, 2020

Over the past 48 hours our crews restored service to 19.6k customers. We still have a lot of work, as 21.8k remain without power. As the main lines are energized, we...

Read More

Hurricane Sally 9/17/20
Posted on: September 17, 2020

RU crews are working to restore power to more than 42,000 meters that are currently without power, due to Hurricane Sally. Please try to stay off the roads and...

Read More

Wastewater Update
Posted on: September 17, 2020

Heavy rainfall throughout the Riviera service territory inundated the wastewater collection and treatment system.  Riviera is currently processing wastewater at...

Read More

Hurricane Sally SSO
Posted on: September 16, 2020

Due to the damage from Hurricane Sally, we are experiencing multiple sanitary sewer overflows. Follow the latest updates about current SSOs at...

Read More

Hurricane Sally Update 9/16
Posted on: September 16, 2020

While still assessing the damage to its electrical system, RU crews are beginning to restore power to over 46,000 meters that are currently without power, due to...

Read More
2024-07-16 01:24