Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Newsroom

SSO 1/18
Posted on: January 19, 2023

(Foley, AL.) – On Wednesday, January 18, 2023, The Utilities Board of the City of Foley experienced a sanitary sewer overflow (SSO). A sanitary sewer...

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SSO 11/28
Posted on: November 28, 2022

The Utilities Board of the City of Foley experienced a sanitary sewer overflow (SSO) on the morning of 11/28/2022. A sanitary sewer manhole overflowed inside an...

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SSO 8/27
Posted on: August 30, 2022

The Utilities Board of the City of Foley experienced multiple sanitary sewer overflows (SSOs) on Thursday of this week. The sanitary sewer system was hydraulically...

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SSO 8/21
Posted on: August 23, 2022

On Sunday, August 21, 2022, The Utilities Board of the City of Foley issued an alert to customers in the area of 1000 Greentree Lane concerning a sanitary sewer...

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Nine interns graduate from Riviera Utilities summer program
Posted on: August 10, 2022

Nine rising high school seniors will be better prepared to enter the workforce next year, following their graduation Aug. 5 from Riviera Utilities summer internship...

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Riviera cable going all-digital Sept. 1
Posted on: July 14, 2022

Attention Cable Customers!! Riviera Utilities cable service is transitioning to all-digital, beginning September 1. This will ensure more high-definition (HD)...

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Riviera natural gas utility receives national award
Posted on: June 01, 2022

Foley, AL – June 1, 2022 – Riviera Utilities was recently awarded the American Public Gas Association’s (APGA) prestigious APGA System Operational...

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Baldwin County students selected for summer internships at four utility providers
Posted on: May 20, 2022

FOLEY, AL – Eighteen rising seniors from Baldwin County high schools will spend their summer at Daphne Utilities, Gulf Shores Utilities, North Baldwin...

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Riviera workers practice pole top and bucket truck rescues
Posted on: May 10, 2022

DAPHNE, AL. May 10, 2022 – Safety is a top priority at Riviera Utilities—a public utility company serving Eastern Shore, central, and south Baldwin...

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Riviera Utilities Provides Notice of Data Security Incident
Posted on: May 02, 2022

Foley, Alabama, May 2, 2022 – On April 26, 2022, Riviera Utilities notified specific individuals about a security incident involving our email system....

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2024-10-29 09:34