Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Newsroom

Riviera Utilities issues Boil Water Advisory | Feb. 4, 2024
Posted on: February 04, 2024

FEB. 5, 8:45 a.m. UPDATE: We are currently conducting the required tests to guarantee the well-being of our customers. At this time, the boil water notice is still...

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SSO 1/10
Posted on: January 10, 2024

(Foley, AL.) – On Wednesday, January 10, 2024, The Utilities Board of the City of Foley experienced a sanitary sewer overflow (SSO) at a sanitary sewer...

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Riviera Utilities begins upgrading meter technology across service area
Posted on: December 14, 2023

Riviera Utilities is undergoing essential system maintenance across all of our service areas. Our electric, natural gas, and water customers will be receiving an...

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SSO 12/2
Posted on: December 04, 2023

(Foley, AL.) – On Saturday, December 2, 2023, The Utilities Board of the City of Foley experienced a sanitary sewer overflow (SSO) at the Pebble Creek...

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SSO 12/2
Posted on: December 04, 2023

(Foley, AL.) – On Saturday, December 2, 2023, The Utilities Board of the City of Foley experienced a sanitary sewer overflow (SSO) at the Pebble Creek...

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Riviera Utilities to roll out automated RU Text Outage System, RU ALERTS
Posted on: September 25, 2023

Beginning October 2023, Riviera Utilities will be introducing the RU Text Outage System and RU ALERTS to better communicate with our customers.  ...

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SSO 9/19
Posted on: September 20, 2023

(Foley, AL.) – On Tuesday, September 19, 2023, The Utilities Board of the City of Foley experienced a sanitary sewer overflow (SSO) at the OWA Lift...

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SSOs 9/2
Posted on: September 02, 2023

(Foley, AL.) – On Saturday, September 2, 2023, The Utilities Board of the City of Foley experienced sanitary sewer overflows (SSOs) at three locations....

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Riviera Utilities sends mutual aid crews to Florida in response to Hurricane Idalia
Posted on: August 29, 2023

Riviera Utilities sent 21 crew members to Florida to assist in mutual aid efforts post-Hurricane Idalia. Our crews departed for Gainesville, Florida, on Tuesday,...

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Riviera Utilities sends mutual aid crews to Florida in response to Hurricane Idalia
Posted on: August 29, 2023

Riviera Utilities sent 21 crew members to Florida to assist in mutual aid efforts post-Hurricane Idalia. Our crews departed for Gainesville, Florida, on Tuesday,...

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2024-10-29 09:34