Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Newsroom

SSO on Aug. 7
Posted on: August 07, 2017

Riviera Utilities experienced a Sanitary Sewer Overflow (SSO) on August 7, 2017 from 8:15 a.m. until approximately 10:30 a.m.The SSO occurred south of Hwy 98 and...

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Public Notice: Water Flushing
Posted on: June 26, 2017

Riviera Utilities will conduct routine flushing of the entire water distribution system from June 26, 2017 until mid-August. We anticipate three crews flushing in...

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SSO on June 22
Posted on: June 22, 2017

Riviera Utilities experienced a Sanitary Sewer Overflow (SSO) on June 22, 2017 around 2:45 p.m. and is ongoing. The SSO occurred at the Sludge Storage Basin at the...

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SSO on June 21
Posted on: June 21, 2017

Riviera Utilities experienced two Sanitary Sewer Overflows (SSO) on June 21, 2017. One SSO occurred at the WWTP (1000 Greentree Lane, Foley, AL) and lasted for...

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Solar Panels in Foley?
Posted on: June 15, 2017

You may soon see solar panels in Foley. Read more from the Gulf Coast News....

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SSO on June 7
Posted on: June 07, 2017

Riviera Utilities experienced a Sanitary Sewer Overflow (SSO) on June 7, 2017 around 3:24 a.m. The SSO occurred at the Wolf Creek WWTP. This overflow is the result...

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Riviera Utilities Recognized as a Reliable Public Power Provider
Posted on: May 25, 2017

Riviera Utilities has earned a Reliable Public Power Provider (RP3) ® designation from the American Public Power Association for providing reliable and safe electric...

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SSO on May 10
Posted on: May 11, 2017

Riviera Utilities experienced a Sanitary Sewer Overflow (SSO) on May 10, 2017 around 10:15 a.m. The SSO occurred at a sanitary manhole located on the east side of...

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Excess Flow Valve Letter
Posted on: April 24, 2017

Effective April 14, 2017, federal natural gas safety regulations require the installation of an Excess Flow Valve (EFV) on all new natural gas service lines to...

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NOTICE OF SEWER SMOKE TESTING
Posted on: March 13, 2017

Monday, March 27, 2017 - Friday, April 28, 2017 8:00 am - 3:30 pm ...

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2024-12-28 12:27