Riviera Utilities experienced a Sanitary Sewer Overflow (SSO) afternoon at approximately 1:00PM at a sanitary sewer manhole south of the South Baldwin Regional Medical Center located at 1613 N. McKenzie Street in Foley, Alabama. This SSO event occurred as a result of a grease blockage in the sanitary sewer gravity main. The grease blockage was removed and the SSO ended at approximately 3:30PM. This SSO event resulted in approximately 1,500 gallons (10 gpm) of sanitary sewer overflowing the manhole and discharging to the drainage ditch along N. McKenzie Street (SR-59). The area was thoroughly cleaned and disinfected.
Connect Services
- Access our online Customer Service Portal 24 hours a day, 7 days a week.
- Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
- Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.
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Offices Open: 8:00 AM to 5:00 PM, Monday - Friday
Disconnect Services
Online, phone, mail, or stopping by the office.
We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.
Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday
