Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

RU to host Public Power & Public Natural Gas Customer Appreciation Days


Public Power Week and Public Natural Gas Week are celebrated nationally the first full week in October every year. We are excited to announce an upcoming series of events we've planned to show appreciation to our customers, celebrate the benefits of public utilities, and highlight the essential services we provide and maintain.

As a public utility, we are able to provide reliable, affordable, locally controlled services and reinvest in our community — our home. 

The Western Division event will be held on the greenspace behind the Whispering Pines Office from 3-5 p.m. on October 8, 2024. The Eastern Division event will be held in the front parking lot of the East Laurel Office from 3-5 p.m. on October 10, 2024. We invite our customers, employees, and their families to hang out for a bit, grab a slice of pizza, and learn a bit more about public utilities.

We'll have pizza, popcorn, drinks, RU merch, and a Touch-A-Truck display. Please join us in making these events memorable! 

2024-10-25 07:50