Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Riviera Utilities sends mutual aid crews to Florida in response to Hurricane Idalia

Riviera Utilities sent 21 crew members to Florida to assist in mutual aid efforts post-Hurricane Idalia. Our crews departed for Gainesville, Florida, on Tuesday, Aug. 29, 2022, to aid Gainesville Regional Utilities in restoration.

RU sent electric lineworkers, engineering coordinators, and a vegetation management crew. Riviera has an ongoing mutual aid agreement with Gainesville Regional Utilities, and we are happy to lend a helping hand to another public utility, as they have assisted us in the past.

 

For more information about the process of restoration, please click here. 

Riviera Utilities Sends Mutual Aid Crews To Florida In Response To Hurricane Idalia
2025-01-15 10:06