Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.


Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Riviera Utilities issues Boil Water Advisory | Feb. 4, 2024


FEB. 5, 8:45 a.m. UPDATE: We are currently conducting the required tests to guarantee the well-being of our customers. At this time, the boil water notice is still in effect, and a map of the impacted area has been attached below. It is safe to use the water to shower or wash dishes, but please boil or disinfect the water before ingesting until further notice. We will continue to update this post.

For the health and safety of our residents and out of an abundance of caution, Riviera Utilities has issued a BOIL WATER NOTICE to all Elberta water customers on Feb. 4, 2024, lasting until further notice. This is due to a major water main break in the area.

For more information or instructions on what to do during a Boil Water Advisory, please click here. 

 

Riviera Utilities Issues Boil Water Advisory | Feb. 4, 2024
2024-10-29 09:34