As of today (9/23) at 9PM, we have restored power to 43,000 customers affected by Hurricane Sally. We still have roughly 8,000 meters without power. This outage number also includes residents that can’t receive service due to damage to their home. Our commitment to getting the lights back on as safely and as quickly as possible until the last customer is restored will not waver. For those who remain out of service, we ask for your continued understanding. This is an immense, time-consuming, labor-intensive effort.
Connect Services
- Access our online Customer Service Portal 24 hours a day, 7 days a week.
- Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
- Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.
Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday
Disconnect Services
Online, phone, mail, or stopping by the office.
We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.
Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday
