Riviera Utilities understands that COVID-19 has impacted many of our customers and we want to assure you that we’re here to help.
Riviera Utilities purchases energy through the Alabama Municipal Electric Authority (AMEA). In May, AMEA provided Riviera Utilities with a credit on Riviera’s energy consumption for the April 2020 billing period. Accordingly, Riviera’s Board of Directors authorized this entire credit to be passed through to the customers that accounted for the energy usage. This customer credit will be applied to the bills issued in June 2020, and will be identified as a line item on the bill as COVID-19 Energy Credit and distributed according to each account’s energy usage in April. Again, this credit will be applied to electric customer’s accounts automatically. No action is needed on your part.
Riviera Utilities remains committed to doing what it can to help its customers, employees, and the community during this unprecedented health crisis.
