Connect Services

  1. Access our online Customer Service Portal 24 hours a day, 7 days a week.
     
  2. Come to our office: Please come to the office in your area and ask to see someone in Customer Service. You will need to have the physical address of the home or business where the service is needed. A picture ID is required.
     
  3. Via Fax, Mail or In-Person: You may download an application from this website ( go to download forms). Complete the application and fax, mail, or bring it to the office with you for completion of service application. A picture ID is required.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Disconnect Services

Online, phone, mail, or stopping by the office.

We will need your name, account number, service address, telephone number, and forwarding address to process your disconnect. You may download an application from this website ( go to download forms ). If you are moving, remember, you are responsible for all account charges until you notify Riviera Utilities to close your account. Be sure to contact your local office for immediate service.

Feel Free to call us!
Offices Open: 8:00 AM to 5:00 PM, Monday - Friday

Foley - (251) 943-5001 Daphne - (251) 626-5000

Newsroom

Point Broadband Acquires Riviera Utilities' Broadband Branch
Posted on: October 01, 2024

Opelika, Ala., October 1, 2024 – Point Broadband the fast-growing fiber technology provider headquartered in Opelika, Alabama, is pleased to announce the...

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RU to host Public Power & Public Natural Gas Customer Appreciation Days
Posted on: September 24, 2024

Public Power Week and Public Natural Gas Week are celebrated nationally the first full week in October every year. We are excited to announce an upcoming series of...

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Statement regarding water conservation notice | August 2024
Posted on: August 14, 2024

On Monday, August 12, we experienced abnormally low levels in our tanks due to high temperatures, lack of rain, and heavy irrigation.  ...

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40 Baldwin County high schoolers graduate from 9-week summer internship
Posted on: August 02, 2024

Baldwin County, AL. — As students across Baldwin County wrestle with returning to classes and routine, 40 rising seniors are finishing a summer of listening,...

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Riviera Utilities Releases 2024 Consumer Confidence Report
Posted on: June 24, 2024

Riviera is pleased to provide the 2024 Annual Water Quality Report. This report provides information concerning the drinking water source, treatment techniques,...

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Check it out: 2024 Hurricane Preparedness Guide
Posted on: May 30, 2024

Hurricane Season on the Gulf Coast spans from June 1 to November 30 — a fairly active season for Lower Alabama with visiting family, tourism, and community...

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Riviera Utilities to partner with Eastern Shore ACE Hardware for Hurricane Preparedness Event
Posted on: May 16, 2024

Hurricane Season is upon us again, and we want to ensure our customers have the resources and knowledge they need before storms pass through. ...

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Foley City Council appoints Mike Dugger to Riviera Utilities Board of Directors
Posted on: April 15, 2024

Contact: Lily Jackson, Communications Coordinator ...

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Riviera Utilities announces new CEO, Brian Skelton
Posted on: February 20, 2024

Foley, AL - Riviera Utilities’ Board of Directors is delighted to announce the conclusion of their executive search for the Utility's next Chief...

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Riviera Utilities lifts Boil Water Notice
Posted on: February 07, 2024

Foley, AL. — Effective immediately at 4:20 p.m. on Feb. 7, 2024, Riviera Utilities is lifting the Boil Water Notice for Elberta, Alabama. This decision comes...

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2024-10-29 09:34